On Call Scheduling Overview
Managing staff calendars and scheduling meetings is made simple by Z suite. Staff Schedule is an employee schedule or calendar for a specific time with employee names and their shift times. Organizations use these schedules to assign hours to each of their employees and give everyone a reference for shift times.
The staff schedule plays a vital role in evaluating staffing levels and availability, assign staff who can work extra shifts during incidents, follow local rules and regulations, and publish schedule early. The Staff Schedule has Calendar and within Calendars it can contain various Shifts. Calendar can be created for both Non-IT and IT Events and Shifts can be created for both Normal and On Call.
Calendar and shifts help to distribute load among the team appropriately to monitor and manage incidents efficiently and extend 24 X 7 support to various geographies of an organization.