Select any one language according to their requirement by clicking on the Select language option.
Click on the select language button, a dropdown with options like English, Francaise, Deutsche, Urdu, and Espanol.
User Guide:
Click on the user guide to get user guide information.
Support
User wants any help regarding login into ZSuite click on the support button
User needs to fill in the details like First name , last name ,user name and message.Enter the details and the message and click on send button.
Enter the support details and click on send button.
Privacy Policy
Click on the privacy policy option to know the Zapoj privacy policy.
Terms and Conditions:
Click on Terms and conditions option to know the Terms of Use, Acceptable Usage Policy and other related policies.
Note: When the Administrator of the tool logs in for the first time there will be no contacts or members or any settings set in place. Administrator should create all the settings required for the company from scratch.
Logging into the System
Logging into the system
Step by step process on “How tologin into zapoj” in Zsuite, Quick and Easy with this video.
Once you enter the domain name you have to give the username & password in the below form
By clicking on the “Click here to get Login page” button, the user will be redirected to the ZSuite “Login” Page.
The user has to change the Password in this Reset Password page. And Submit the details by clicking on the “Submit” button.
select the security questions to set up the Security in case the Password is forgotten.
After submitting the security questions, users will be redirected to the ZSuite homepage.
Note: When the Administrator of the tool logs in for the first time there will be no contacts or members or any settings set in place. Administrator should create all the settings required for the company from scratch.
Introduction Overview
Introduction Overview
Zapoj is a AI-powered unified critical event management platform completely digitalized and engineered to minimize business disruptions proactively and improve team productivity at same time.
It automates and accelerates organizations’ operational response to critical events to improve business resilience.
The services offered within the Zsuite are:
Visual Risk Intelligence
Emergency Mass Notification
Major Incident Management
IT Incident Alerting
Critical Assets
Zsuite Use cases can be broken down into 5 categories
Visualize and orchestrate Risks provides powerful visualization and orchestration for managing critical events used in organizational functions such as security, business continuity, supply chain and operations to mitigate or eliminate the impact of risk.
Maintain Resiliency by initiating business continuity plans that move mission critical services (like customer service or e-commerce) to other regions not impacted.
Activate Teams by notifying and confirming which employees need and can return to work to either provide a mission critical service from a back-up location or restoration teams that are needed to start bringing local services back to normal operations.
Protect Employees by notifying employees to “Stay safe at home” and to not come to the office unless required.
Mitigate Supply Chain Risk by rerouting ‘just in time’ or ‘perishable’ materials to an open facility that can safely store or use the materials.
Zapoj SaaS Products enable organizations to automate the panenslot login process of managing critical events and team communications in one cohesive platform.
Zapoj is the only cloud-based business communication platform in the world, architected on a single code base to deliver multi-tenant capability with high security, speed, scale & resiliency necessary to communicate globally either for Critical Event Management communications, Team communications, collaborations, or for Mass communications.
1 Discover
Zapoj Visual Risk Intelligence helps visualize and orchestrate critical event management (CEM). When a risk is detected near an asset, people or supply chain location, Risk Intelligence automatically generates an alert and provides tools to discover and take immediate action to mitigate the impact. This empowers your team to know early, know the Situation to Act Now.
Visual Risk Intelligence enables organizations to
Gain common operating picture from internal & external threats
Act with confidence and improve the efficiency of Security Operational Teams
More management controls
Reduce costs and disruptions
2 Action
Zapoj Incident Management can quickly launch response teams when a risk event impacts an asset or business. Further notifies all impacted people using a combination of pre-built workflows per Risk Event type, personnel, procedures and multi-model communications that work together in an emergency to react, understand and respond for Incident Response teams.
Critical Event Management solutions enable organizations to
Build workflow intelligence per Risk Event to reduce errors
Highly customized to meet business needs and verticals
Improves Mean time to Resolve
Ensure consistent messaging
Alert only staff who is on duty or on-call
Assign tasks for response teams to follow up
Incident and communication tracking for compliance needs
3 Collaborate
With inbuilt communication and collaboration services, response teams can collaborate either on chatops or web audio/video conference calls, and as well securely share relevant standard operating procedure documents or checklists to follow and update tasks assigned to them.
Response Teams collaborations enables organizations to
One platform for response teams and their work
Create virtual war rooms using web conferences no matter where your response teams are
Provide visibility into who’s doing what, when services, impacted assets or supply chains are restored, which response teams need help
Build an end to end secure communication and collaborations
4 Examine
Incident Management teams can examine or make sure if impacted business operations, assets, services or people are fully restored or if there is a need for another means of notifications to be sent to response teams until a proper communication is established.
Ensure business operations are back to normal
Validated responses, update relevant stakeholders
Post-mortem analysis
Make sure responses adhere to the regulatory compliance
5 Analyze
“Know how it went”– with analytics applied throughout the process to understand the existence of any delays or bottlenecks in resolving events, and with key metrics for managing efficient process improvement over time.
In-built Analytics provides organization insights into
Meantime to track an incident by response teams
Meantime to resolve the incident
Response team’s performance
Lapses in business continuity procedures
Introduction Terminology
Introduction Terminology
Risk intelligence:Risk intelligence is the solution that helps business continuously track identify, avoid or manage the impact and duration of risk incidents.
Assets: Assets are the organizational resources essential to operate and achieve organization objectives.
Example: People, Premises, Process and Providers.
Message templates: Message templates are pre-set text that can be used to quickly send communication without typing the content during a critical juncture.
Notifications: Notifications are voice or text messages sent in response to events or transactions that are essential for organizational operations and security.
Example: Fire Safety Evacuation, Monsoon Preparedness.
Incident: An Incident occurrence due to unforeseen circumstances, which, if not handled duly, can turn severe to disrupt or deteriorate organization’s assets and services.
Examples :Personnel Absence, Power Outage, Network Failure, Transport Disruption.
IT Event Management:IT Event Management is the process that monitors all events that occur through the IT infrastructure to detect and alert on exception conditions and ensure resolution for normal operation.
Examples of key phases include Preparedness, Detection, Logging, Analysis, Response, Assignment, Prioritization, Categorization, Closure, Review, Reporting and Prevention.
Zapoj is a AI-powered unified critical event bet kecil management platform completely digitalized and engineered to minimize business disruptions proactively and improve team productivity at same time, and it automates and accelerates organizations’ operational response to critical events to improve business resilience. Through its expertise in managing the complexity and unpredictability of critical events and unified critical communications, Zsuite ensures business, government and healthcare organizations are prepared to rapidly respond to – and even avoid – sudden, unexpected disruptions assisting with the critical event life cycle. By combining real-time threat detection and situational awareness, users across the enterprise gain a common operating picture of all critical event types.
The services offered within the Zsuite are:
Visual Risk Intelligence
Mass Notification
Major Incident Management
IT Incident Alerting
Contact and Asset Management
Zsuite Use cases can be broken down into 5 categories
Visualize and orchestrate Risks, provides powerful visualization and orchestration for managing critical events used in organizational functions such as security, business continuity, supply chain and operations to mitigate or eliminate the impact of risk.
Maintain Resiliency by initiating business continuity plans that move mission critical services (like customer service or e-commerce) to other regions not impacted.
Activate Teams by notifying and confirming which employees need and can return to work to either provide a mission critical service from a back-up location or restoration teams that are needed to start bringing local services back to normal operations.
Protect Employees by notifying employees to “Stay safe at home” and to not come to the office unless required.
Mitigate Supply Chain Risk by rerouting ‘just in time’ or ‘perishable’ materials to an open facility that can safely store or use the materials.
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